Standards, Health and Safety
Food safety and providing the best standard has always been a priority for us. We follow strict quality and health and safety procedures on all the sites where we operate which include the following:
- Robust internal quality management procedures underpinned by ISO 9001 certification
- On-going training in food safety standards for all catering employees with all our Defence chefs trained to an intermediate food safety rating
- Daily review of comments books and responding appropriately
- Photographic evidence of our hot plates in every dining room at every sitting
- Internal quality sign off of packed meals before they leave our kitchens
- Regular meetings with our clients on quality standards
- The MOD employs local Food Catering Warrant Officers and military chefs within all of its catering contracts to manage and monitor the delivery of food services on sites
- Inspections by Environmental Health which have resulted in four or five star ratings at all our sites
- Audits by food and health & safety specialists resulting in a ‘green’ audit rating of 93.5% across all sites (audits are rated red/amber/green, with green being the highest)
Since January we’ve had some additional visits from environmental health, we believe as a direct result from social media activity. We welcome these and have passed every single time.